Payment CHANNELS

Pay by Phone                       

Now residents can pay their rent using their phones! The PropertyBridge Pay by Phone solution is a full-featured Interactive Voice Response (IVR) system designed for resident payments. Using pre-scripted prompts, residents can pay rent over the phone with a credit card or from their bank account.

Benefits:

• Provides a convenient payment method for residents - pay anytime, anywhere

• Integrates payments seamlessly into leading property management accounting systems

• Reduces the costs of processing paper checks by eliminating data entry and trips to the bank

• Offers a single, integrated view of all payments across the portfolio

• Improves cash management with next day funding and payments captured in real time

• Offers a proven return on investment with customized marketing and support to drive adoption

• Offers a flexible, web-based interface with payment types and channels tailored by community

• Ensures that all payments are fully compliant and secure

• Provides a highly competitive rate structure based on unique relationships with leading financial services organizations

How Does it Work?

• Resident calls a toll free number (unique number for each property management company)

• Resident enters payment information through the phone key pad

• Resident receives verbal confirmation that the payment is accepted

• Property management company views real-time payment information for all transactions

Features:

• Customized phone script for the property management company

• Payment by credit card or ACH

• View payment status (approved, refunded, returned) for all transactions via a single interface

Download our Pay by Phone Data Sheet [PDF]

Go back to the Payment Types page