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detailed product description
PropertyBridge Payments Platform
Contextual and intuitive interface: The PropertyBridge Payments Platform features a simplified management interface allowing property managers to view the 'state' of each online payment transaction, receive transaction notifications, and take appropriate action to represent chargebacks or returned payments and manage trust funds. Dedicated relationship managers are assigned to support PropertyBridge customers.
Direct integration: For customers with existing front ends or resident portals, PropertyBridge offers standard web service programming interfaces for large-scale integrations. This direct systems-to-systems integration requires no software installations on the customer’s site, ensuring maximum compatibility, security, and automatic access to the latest enhancements.
Real-time information: An optional email invoicing service allows property managers to drive residents to an easy and efficient online payments model. Managers can also publish owner and resident statements and other financial reports by exporting this data from their accounting software for presentation on the PropertyBridge platform. Receipts and notifications of payment are automatically generated whenever a payment is received, and managers are able to access merchant account details at all times through an easy-to-use web interface.
Multiple payment channels: PropertyBridge enables payment transactions and reporting of contextual data through multiple payment channels. These options allow residents and other payors to use secure and convenient online payment tools regardless of their Internet connectivity.
Channels include:
• Virtual terminals for transactions in the property management office
• Web-based payment pages accessed through the property manager’s websites
• Telephone-based payment services powered by advanced Interactive Voice Response technologies
Multiple payment types: To better meet the varied and unique needs of all properties within a portfolio, PropertyBridge offers the industry's most comprehensive array of electronic payment options.
These include credit and debit cards, Automated Clearing House (ACH), check scanning (Check 21/ARC), cash payment services, online bank bill payment, person-to-person payment and lockbox services.
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Pioneering rate structure: PropertyBridge has negotiated industry-pioneering, heavily discounted rates to ensure that online processing is affordable for property managers and owners. PropertyBridge has also worked closely with its financial services partners to ensure that managers are not adversely affected by unwarranted chargebacks through its unique Chargeback Protection program.
Compliant and secure: PropertyBridge complies with Visa and MasterCard rules and security requirements and NACHA banking regulations that govern electronic check payments.
Separate accounts: PropertyBridge customers are assigned their own separately managed and supported merchant accounts, ensuring that no funds are commingled between real estate management firms, and that all parties are protected by Federal and State regulations governing the banking and real estate industries. Funds paid into Merchant Accounts are transferred to the account holder’s trust account at their existing bank when received. There is no need to for managers to change their existing banking relationships with PropertyBridge's Online Payment service.
Marketing support: PropertyBridge has developed a range of successful marketing tools and programs designed to promote online payment options to residents and other payors, and drive adoption. Popular tools that are customized to meet property managers' specific requirements include Payment Perks™, PropertyBridge’s unique incentive program for residents, rich-media email broadcasts, printed materials, including door hangers, welcome package inserts, table displays and ad templates.
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